MELT / PRIVACY

We inform the Users (as defined below) that the following Privacy Notice is applicable to them by the mere use or access to any of the pages, web and mobile applications, software, and applications in general that integrate the Portal of www.melt.mx (hereinafter and jointly and indistinctly, the "Portal"), so we understand that you accept it and agree to be bound by its compliance. If you do not agree with the Privacy Notice and/or the Terms and Conditions available to you, you must refrain from accessing or using the Portal.

The User, understood as the person who uses or accesses, via computer equipment and/or any communication equipment or device, the Portal (hereinafter the "User"), fully and unreservedly accepts each and every provision included in this Privacy Notice.

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA. For MELT RESTAURANTES SA DE CV (hereinafter the "Company"), the security of Users is our priority, which is why we protect your personal data through the use, application, and maintenance of high technical, physical, and administrative security measures.

As a User, you have the opportunity to choose from a wide range of products and services through our Portal, knowing that your personal data will be protected and treated confidentially. We inform you that the RESPONSIBLE party for collecting and processing and/or using the personal data that the User provides through the Portal is the Company, as well as its subsidiaries, associates, controlling companies, and affiliates.

ADDRESS OF THE RESPONSIBLE PARTY. For the purposes of this privacy notice, the Company individually designates its address as Calle Revolución #1090 Local 1-2, Centro, La Paz, Baja California Sur, C. P. 23000

PURPOSES OF PROCESSING YOUR PERSONAL DATA. The personal data that the Company collects will be used for the following purposes:

OPTIONS AND MEANS TO LIMIT THE USE OR DISCLOSURE OF DATA. The Company has implemented administrative, technical, and physical security measures to protect your personal data, which we also require our contracted service providers to comply with. You may limit the use or disclosure of your personal data by sending an email to info@thecabopass.com indicating in the body of the email your full name and which data you do not wish to be disclosed; if your request proceeds, you will be registered in the exclusion list.

MEANS TO EXERCISE THE RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION, OR OPPOSITION (ARCO RIGHTS). You can send an email to melt.lapaz@gmail.com, at any time, to exercise your Rights of Access, Rectification, Cancellation, or Opposition (“ARCO Rights”). To exercise the ARCO Rights, you (or your legal representative) must submit the request, identifying yourself with the following documentation:

If one or more of the documents mentioned above are not included, and/or the documents have errors or omissions, the Company will notify you within 3 working days following the receipt of the request and ask for the missing documents and/or relevant corrections; you will have 5 working days from that notification to provide the updated information, otherwise, the request will be deemed as not submitted.

TRANSFER OF PERSONAL DATA. The Company may disclose your personal data to those third parties who, by virtue of the services and products offered, need to know them to fully comply with them.

Likewise, the Company may disclose your information to the competent authorities under the terms of the applicable legislation; any transfer of your personal data without consent will be carried out in accordance with Article 37 of the LFPDPPP.

WEB BEACONS. The Company may or may not use tracking technologies such as web beacons, similar to cookies, to collect data about your visits to the Portal; these are small electronic images embedded in web content or email messages, which are not normally visible to Users and which allow us to generate almost personalized content to offer you a better experience when using our Portal.

Should you disagree with any of the conditions established here, the User can always change their browser settings.

MODIFICATIONS TO THE PRIVACY NOTICE. This privacy notice may undergo modifications, changes, or updates derived, among other things, from new legal requirements; the Company’s own needs, due to the products or services we offer; due to our privacy practices; due to changes in our business model, or for other causes.

Any modification to this privacy notice will be notified to you through any of the following means: a written notice sent to your address; via the email you specify; a message to your mobile phone; a message made known through the Portal or any electronic means you use to carry out operations; or, in widely circulated newspapers at the Company's registered address.

Name, Phone Number, Email Address.

  • Name of the user or holder.
  • Address of the user or holder or another means to communicate the response to your request.
  • Documents proving your identity (IFE/INE or passport) and, where applicable, the documents proving the legal representation of the applicant.
  • A description of the information / data over which you are seeking to exercise your ARCO rights and the rights you would like to exercise.